I get called over by a co-worker who has a customer who wants to return a mechanical cat litter box. Since I've been with the company the longest, she figured I would know more. I do a little bit, but mechanical litter boxes are not my specialty. I have never used them and I tend to recommend just a regular old box because I think they work better. If you're too lazy to clean a litter box you probably shouldn't have a cat. But that's just my opinion.
Anyways. This lady starts asking me all these questions and I am very polite to her. Then she asks if she returns the litter box and buys a new one if I will give her a $20 item for free, because of the inconvenience (the first litter box she purchased did not work). Um.... what? Why would I do that? Could you image how much money our store would lose if people could get something for free for the "inconvenience" of having to return it? People would start buying duplicates of everything and returning the second one to cash in on their free product. What a joke.
I politely told her that I wasn't a manager and therefore could not do it, but I informed her that if it was really important to her, she could bring it up with the cashier and have the cashier call a manager over. Then she told me "Well it's about time they made you a manager so you could give this to me because I am an irate customer."
WHAT THE HELL IS WRONG WITH THE PEOPLE DOWN HERE? Goodness. At least this occurrence with a customer wasn't as rude and when you look back on it, actually kind of funny. I mean really, what company does that? Maybe WalMart?
Oh I will be so glad to leave here. I really should change the name of my blog, considering that all my posts as of late have been about how much I hate working with customers down here in Mississippi.
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